What We Collect and Why We Collect It
When you open an account, we collect the name, email address and mobile number you provide. If you deposit using bKash, Nagad or Rocket, we log the transaction reference and wallet number so we can match your payment to your account and process withdrawals correctly. We
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do not store your full mobile banking PIN or password — that stays between you and your wallet app. We also collect device and session data: browser type, IP address, screen size and pages visited. This helps us keep the platform stable across mobile and desktop,
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and lets our security systems flag unusual login patterns before they reach your account. Cookies remember your session so you do not need to log in again every time you return on the same device. We share data only where we must — with payment processors
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handling bKash, Nagad and Rocket transactions, with fraud-prevention services, and where local law or a regulator requires disclosure. We do not sell your personal data. Your data is retained while your account is active; you may request deletion at any time through our support channel, subject
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to any legal retention requirements that apply in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.